info@healedbygodsworddigital.com
Refund policy
Last Updated: July 15, 2026
Digital Products
Thank you for shopping at Healed God's Word Digital.
All products sold on this website are digital products, including but not limited to eBooks, digital artwork, printable files, digital templates, digital T-shirt templates, journals, planners, guides, and other downloadable content.
Because we deliver digital products instantly and do not accept returns, all sales are final.
No Refund Policy
We do not offer refunds, returns, exchanges, cancellations, or store credits for any digital products once a purchase has been completed.
By purchasing from our website, you acknowledge and agree that you are purchasing a digital product and that all sales are final.
Please review product descriptions carefully before completing your purchase.
Exceptions for Technical Issues
Although we do not offer refunds for digital products, we are committed to ensuring that customers receive the products they purchase.
We will gladly assist you if:
- You do not receive your download link after purchase.
- The file is corrupted or damaged.
- The file cannot be opened due to a technical issue.
- You receive the wrong digital product.
- A technical error prevents you from accessing your purchased file.
In these situations, we will make reasonable efforts to provide replacement files, alternative download methods, or technical support.
Didn't Receive Your Order?/Missing Downloads or Access Issues
If you do not receive your digital product or have difficulty accessing your purchase, please contact us within seven (7) days of your order.
Please email us at:
info@healedbygodsworddigitall.com
- Your full name
- Order number
- Email address used during checkout
- Description of the issue
- Screenshots, if available
Our support team will review your request and work to resolve the issue as promptly as possible.
Before contacting us, please check your:
- Inbox
- Spam or Junk folder
- Promotions folder (for Gmail users)
Technical Issues
If you experience any technical problems with your download, such as a corrupted file or difficulty accessing your purchase, please contact us. We will work with you to resolve the issue by providing a replacement file or an alternative download method.
Customer Satisfaction
We encourage customers to read the product description carefully before purchasing to ensure the product meets their needs and expectations.
As digital products cannot be returned once they have been downloaded or accessed, we are unable to provide refunds based on personal preference, change of mind, accidental purchases, or dissatisfaction with the content after purchase.
However, if you experience any issues with your order, we are happy to assist and will do our best to ensure you receive the product you purchased.
Chargebacks and Payment Disputes
If you have a question or concern regarding your purchase, we encourage you to contact us before initiating a chargeback or payment dispute with your bank, credit card provider, or payment processor.
By purchasing from our website, you agree to contact us first to allow us the opportunity to resolve any issue related to your order.
We reserve the right to provide payment processors, banks, and financial institutions with documentation supporting the transaction, including but not limited to:
- Order confirmation records
- Proof of payment
- Digital delivery records
- Download activity logs
- Customer communications
- Access records where legally permitted
Fraudulent or abusive chargeback claims may result in restrictions on future purchases from our website.
Contact Information
If you need any clarification regarding this Refund Policy, please contact us:
Healed God's Word Digital
Email: info@healedbygodsworddigital.com
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