Refund Policy

Digital Products

Thank you for shopping at Healed God's Word Digital.

All products sold on this website are digital products, including but not limited to eBooks, digital artwork, printable files, digital templates, digital T-shirt templates, journals, planners, guides, and other downloadable content.

Because we deliver digital products instantly and do not accept returns, all sales are final.

No Refund Policy

We do not offer refunds, returns, exchanges, cancellations, or store credits for any digital products once a purchase has been completed.

By purchasing from our website, you acknowledge and agree that you are purchasing a digital product and that all sales are final.

Please review product descriptions carefully before completing your purchase.

Exceptions for Technical Issues

Although we do not offer refunds for digital products, we are committed to ensuring that customers receive the products they purchase.

We will gladly assist you if:

• You do not receive your download link after purchase.
• The file is corrupted or damaged.
• The file cannot be opened due to a technical issue.
• You receive the wrong digital product.
• A technical error prevents you from accessing your purchased file.

In these situations, we will make reasonable efforts to provide replacement files, alternative download methods, or technical support.

Didn't Receive Your Order?

Missing Downloads or Access Issues

If you do not receive your digital product or have difficulty accessing your purchase, please contact us within seven (7) days of your order.

When contacting us, please include:

1. Your full name
2. Order number
3. Email address used during checkout
4. Description of the issue
5. Screenshots, if available

Our support team will review your request and work to resolve the issue as promptly as possible.

Technical Issues

If you experience any technical problems with your download, such as corrupted file or difficulty accessing your purchase, please contact us.

We will work with you to resolve the issue by providing a replacement file or an alternative download method.

Customer Satisfaction

We encourage customers to read the product description carefully before purchasing to ensure the product meets their needs and expectations.

As digital products cannot be returned once they have been downloaded or accessed, we are unable to provide refunds based on personal preference, change of mind, accidental purchases, or dissatisfaction with the content after purchase.

However, if you experience any issues with your order, we are happy to assist and will do our best to ensure you receive the product you purchased.